Testimonials
What Our Clients Say About Us
Paul
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Broker Partner
Since the claim was reported to you, you have provided an excellent service with continuous regular updates and have constantly chased the insurers to agree to accept liability. The service and continual updates have been imperative to our client knowing his claim is being dealt with.
Alicia
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Broker Partner
As always, the support and service Optima claims gives both us a broker, and our clients, is always exceptional; all your team are thorough, pro-active and keen to ensure our clients are treated as VIP’s each time – thank you again for all you do!
Sheree
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Five Oak Green, Tonbridge
You were very communicative and helpful. This made the process of the claim easy to deal with and meant there is no extra stress.
Laura
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Chelmsford
Extremely happy and impressed with the service received from Optima Claims, handled everything quickly and efficiently for us, and made the whole process as simple as possible.
John
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York
The experience was great, I was kept informed every step of the way, my vehicle was collected on time and a courtesy car was received as promised. The repair was carried out quickly and the vehicle was soon back on my drive, A + service received.
Matt
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West Sussex
Your service has been excellent. You have kept us updated as much as you have been able to. Thank you.
Julie
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Hamilton
The handling of the claim was very efficient.
I had regular updates and communication and felt that the whole process was taken care of by yourself. Any questions were answered quickly, and you even supported me with another claim, one that you had not originally been involved in. Overall your customer service was great and made the whole process extremely easy and smooth
